Privacy Policy

Neuroharmony’s Privacy Policy

Effective Date: 16th September 2024

Neuroharmony ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with us, whether through our website, donations, or events.

1. Information We Collect

We may collect and process the following types of personal data:

•Personal Identification Information: Name, address, email address, phone number, date of birth.

•Financial Information: Payment details when you donate or participate in paid events.

•Event Participation Information: When you sign up for fundraising events or volunteer.

•Communication Preferences: Preferences regarding how you would like to hear from us (email, post, phone).

•Technical Data: IP address, browser type, and usage data via cookies when you visit our website.

2. How We Use Your Information

We collect and use your information to:

•Manage Donations: Process donations and issue receipts.

•Communicate: Send newsletters, event updates, and information about our activities.

•Event Management: Organise and manage fundraising events.

•Compliance: Comply with legal and regulatory obligations.

•Improve Our Services: Analyse website traffic and improve user experience.

3. How We Store and Protect Your Data

We are committed to ensuring your information is secure. We store personal data securely and take reasonable measures to prevent unauthorised access, loss, or misuse. This includes using encryption and limited access to your personal information.

4. Sharing Your Information

We do not sell or share your personal data with third parties except in the following cases:

•Service Providers: Trusted partners who help us run the charity, such as payment processors or IT support.

•Legal Requirements: When we are required to share information by law or regulation.

5. Your Rights

You have the following rights regarding your personal data:

•Access: Request a copy of the personal data we hold about you.

•Correction: Request corrections to inaccurate or incomplete information.

•Erasure: Request the deletion of your personal data (subject to legal retention requirements).

•Withdraw Consent: You can withdraw your consent for us to use your data at any time.

•Data Portability: Request that your data be transferred to another organisation.

If you wish to exercise any of these rights, please contact us at info@neuroharmony.life

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience. For more details, please see our Cookie Policy.

7. How Long We Keep Your Information

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, tax, or reporting obligations.

8. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us:

•Email: info@neuroharmony.life

•Address: 2, Primrose Cottages, Foxhills Road, Chertsey, KT16 0NQ

9.Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top.